Harmonizing the human element of customer experience and digital innovation
In the absence of face-to-face meetings due to the current global climate, we understand the increased need for alternative solutions to promote knowledge-sharing and relationship-building. We recognise the significant role our meetings play in fostering communities, so we are taking steps to provide continued platforms for our network to share ideas, discuss best practices and stimulate innovation during these times of uncertainty. We are committed to bringing cutting-edge learning and quality discussions to you in the comfort of your own home!
Building a CX strategy that delivers a company-wide customer-first engagement culture and a digital engagement strategy that meets the ever changing and increasing demands of the customer. The Customer Experience Exchange for Telecoms gives senior CX executives the chance to address the wide range of pressing challenges faced by telecoms enterprises across Europe. From inspiring case studies and discussions to meetings with innovative solution providers, the Exchange will provide the perfect environment for solving your most pressing concerns